Knowledge Base Features
The best features for managing and registering knowledge and information
Uniform answers
Uniform answers to every question thanks to central knowledge storage.
Less transfers
Handle more than 80% of the questions in the first contact.
Decision tree
Make the right choices quickly in a decision-making process.
Multi site
Manage multiple Knowledge bases in one: own content and secure access.
Enterprise Search
Search the knowledge base and external sources in one go.
Version control
Compare versions of your knowledge and republish an old version.
Workflow
Collaborate on knowledge maps. Divide tasks, rights and roles.
Two-step verification
Log in with username, password and one-time code.
SaaS & Stand alone
Complete unburdening in SaaS or host yourself: on premise or in Azure.
Add knowledge
Report missing information and pass on your knowledge.
Report changes
Contact the knowledge owner if knowledge is no longer up to date.
Notifications
Receive a notification when knowledge changes.
Appreciate knowledge
Express your appreciation! Like knowledge that helped you a lot.
... and more!
Feel free to contact us or request a demo below.
You have to see the knowledge base!
Get to know the extensive possibilities of the knowledge base for your organization. Request a demonstration without obligation!
We discuss your communication plan, give you insight into the knowledge base and / or contact registration functions and provide you with appropriate advice without obligation.
